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BITS

Hospitality

Guest Wi-Fi is part of the experience, not an IT detail.

We design guest network, PCI segmentation, back-of-house access control and integrated CCTV so that the hotel's operation — not the network — is the only thing the management team has to think about.

Talk to the hospitality team

Typical scenarios

  • Guest Wi-Fi

    Uniform coverage in rooms and common areas, branded captive portal, per-room throughput.

  • PCI-DSS and POS

    Segmentation of POS, restaurants and front desk with QSA audit evidence.

  • Back-of-house access

    Access control to operational areas, OT/IT segmentation for BMS and unified monitoring.

  • CCTV

    Cameras integrated with central monitoring, auditable retention and brand-security compatibility.

  • PMS and reservations

    Continuity for Opera, Stayntouch, Mews under SLA and LTE backup for the front desk.

  • Events and weddings

    Reinforced capacity in ballrooms by booking and temporary rollout with additional coverage.

Regulatory frameworks and references

  • PCI-DSS 4.0Payment security standard
  • ISO/IEC 27001Information security
  • Brand policyHilton, Marriott, IHG, Accor and similar standards

Applied capabilities

  • Per-property deployment

    Site survey, use-driven RF design (guest vs. event) and go-live coordinated with opening or renovation.

  • SLA operation

    NOC with availability and guest-score metrics. Reports to management and brand/chain.

  • Brand-audit support

    Documentation ready for chain audits and QSA. Versioned logs and evidence.

  • Hospitality procurement

    Compatibility with AV, BMS and hospitality-specialized vendors.