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Network and SD-WAN

We design and run the multi-site network critical operations demand.

Over 1,200 WAN links under management on Fortinet. Application-aware SD-WAN, SASE for remote users, per-application ZTNA and enterprise Wi-Fi — all under continuous NOC monitoring from Chihuahua.

How we work

  1. 01 · Site survey

    Inventory of sites, links, legacy gear, application requirements and RPO/RTO.

  2. 02 · Design

    SD-WAN topology, IP addressing plan, segmentation, federated identity and application policies.

  3. 03 · Lab & procurement

    FortiManager validation lab, equipment and link procurement. IT/operations-agreed windows.

  4. 04 · Deployment

    Per-site cutover during coordinated hours. Rollback plan validated before each migration.

  5. 05 · Hand-off to NOC

    Operational docs, runbooks, alert list, client contacts and initial KPIs.

  6. 06 · 24/7 operation

    Monitoring, severity-driven incident management, quarterly improvement and executive reporting.

Operational SLAs

Post hand-off operation commitments. Design and procurement have their own timelines.

MétricaObjetivoDetalle
Per-link availability99.9%Calculated by calendar month; excludes planned maintenance.
Multi-link availability99.99%Sites with at least two links from different carriers.
MTTR — operational change≤ 4 hStandard runbook-documented changes.
MTTR — major change≤ 24 hImpactful changes with agreed maintenance window.
Inter-site latencyDesign ≤ 60 msNational design goal; depends on carrier path.
Packet loss≤ 0.1%Measured with FortiManager active probes.

Stack we operate

  • FortiGate
  • FortiManager
  • FortiAnalyzer
  • FortiSwitch
  • FortiAP
  • FortiSASE
  • FortiNAC
  • FortiExtender
  • Cisco Meraki
  • Aruba (HPE)
  • Juniper
  • Veeam

Frequently asked questions

No. Fortinet is our strong platform through specialization, but we operate mixed designs when that's right for the client. What matters is that the architecture is coherent and operable under SLA.

Yes. We've done MPLS → SD-WAN migrations for clients with 50+ branches without a cutover window. Parallel onboarding and per-site cutover.

Both. Procurement, installation, monitoring, ISP escalation and SLA reports against the client's contracts.

We design LTE/5G backup integrated with SD-WAN. FortiExtender or equivalent with automatic failover and per-application QoS.

FortiManager + FortiAnalyzer + SNMP/syslog monitoring in our own NOC. Alerts to the client per agreed runbook, not to a generic email inbox.

No-commitment network assessment

Site survey and technical proposal in 2 to 4 weeks depending on deployment size. Ends with an actionable plan, BoM and schedule.